If the Director of Municipal Inspections shall be informed, or have reason to believe that any provision of this chapter or any permit thereunder has been, is being or is likely to be violated, they shall make or cause an investigation to be made of the facts, including an inspection of the property where the violation may exist. When the Director receives a written request to enforce this chapter against any alleged violator, the Director shall reply in writing within 14 days, stating the action taken, or nonaction, and the reasons therefor. If any violation is found, immediate notice shall be given in writing to the owner or their duly authorized agent and to the occupant of the premises which shall order that any violation of the provisions of this chapter immediately cease.