This chapter provides locational and operational guidelines for retail trade or service uses providing drivethrough and drive-up facilities to ensure that the facilities are designed and operated to effectively mitigate problems of congestion, excessive pavement, litter, noise, pedestrian safety, traffic, and unsightliness.

This chapter shall apply to drive-through and drive-up facilities.

Drive-through aisles should be inwardly focused within the site and located away from adjoining streets and adjoining properties, wherever feasible.

Pedestrian walkways (including ADA access areas) should not intersect the drive-through access aisles, but where they do they shall have clear visibility and be emphasized by enhanced paving or markings.

The provision of drive-through and drive-up service facilities shall not justify a reduction in the number of required off-street parking spaces.

Menu and preview boards may only be installed in compliance with all of the following requirements.

Amplification equipment (e.g., speakers at menu boards, piped music, etc.) shall be located so as not to adversely impact adjoining uses. Noise standards in Table 17.22.070, Noise Standards, shall apply to any amplification equipment.

Each drive-through aisle should be appropriately screened with a combination of landscaping, low walls, and/or berms maintained at a minimum height of three feet to prevent headlight glare from impacting adjacent streets, adjoining properties, and parking lots.

A minimum six-foot-high solid decorative masonry wall shall be constructed on each property line that adjoins a parcel zoned for and/or developed with a residential use. The design of the wall and the proposed construction materials shall be subject to review and approval through the site plan and design review process. A minimum five-foot-deep landscaping strip shall be provided between the wall and any driveway.